% IMPORTANT: The following is UTF-8 encoded. This means that in the presence
% of non-ASCII characters, it will not work with BibTeX 0.99 or older.
% Instead, you should use an up-to-date BibTeX implementation like “bibtex8” or
% “biber”.
@ARTICLE{sten:1017201,
author = {Üsten, Ezel and Sieben, Anna},
title = {{D}on’t stop me now: {P}sychological effects of
interrupting a moving pedestrian crowd and a video game},
journal = {PLOS ONE},
volume = {18},
number = {7},
issn = {1932-6203},
address = {San Francisco, California, US},
publisher = {PLOS},
reportid = {FZJ-2023-04012},
pages = {e0287583 -},
year = {2023},
abstract = {Interruptions are a part of our everyday lives. They are
inevitable in complex societies, especially when many people
move from one place to another as a part of their daily
routines. The main aim of this research is to understand the
effects of interruptions on individuals from a psychological
and crowd dynamics perspective. Two studies were conducted
to investigate this issue, with each focusing on different
types of interruptions and examining their psychological
(emotion, motivation, arousal) and physiological (heart
rate) components. Study 1 examined interruptions in a video
game setting and systematically varied goal proximity (N =
61). It was hypothesized that being interrupted in the later
stages of goal pursuit would create a high aroused
impatience state, while interruptions in the earlier stages
would produce a low aroused boredom state. However, the
results showed that the hypothesized groupwise differences
were not observed. Instead, interruptions created annoyance
in all conditions, both psychologically and physiologically.
Study 2 investigated interruptions in pedestrian crowds (N =
301) and used a basic motivational dichotomy of high and low
motivation. In the experiments, crowds (80–100
participants) were asked to imagine that they were entering
a concert hall consisting of a narrow bottleneck. The low
motivation group reported feeling bored during the
interruption, while the high motivation group reported
feeling impatient. Additionally, a motivational decrease was
observed for the high motivation group due to the
interruption. This drop in motivation after the interruption
is also reflected in the measured density (person/m2) in
front of the bottleneck. Overall, both studies showed that
interruption can have significant effects on individuals,
including psychological and physiological impacts. The
observed motivational decrease through interruption is
particularly relevant for crowd management, but further
investigation is needed to understand the context-specific
effects of interruptions.},
cin = {IAS-7},
ddc = {610},
cid = {I:(DE-Juel1)IAS-7-20180321},
pnm = {5111 - Domain-Specific Simulation $\&$ Data Life Cycle Labs
(SDLs) and Research Groups (POF4-511) / Croma - Crowd
Management in Transport Infrastructures (BMBF-DB001534)},
pid = {G:(DE-HGF)POF4-5111 / G:(DE-Juel-1)BMBF-DB001534},
typ = {PUB:(DE-HGF)16},
pubmed = {37450434},
UT = {WOS:001031549800045},
doi = {10.1371/journal.pone.0287583},
url = {https://juser.fz-juelich.de/record/1017201},
}