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@ARTICLE{Jungermann:844494,
author = {Jungermann, Helmut and Schütz, Holger and Thüring,
Manfred},
title = {{M}ental models in risk assessment: {I}nforming people
about drugs},
journal = {Risk analysis},
volume = {8},
number = {1},
issn = {1539-6924},
address = {Oxford [u.a.]},
publisher = {Wiley-Blackwell},
reportid = {FZJ-2018-01904},
pages = {147 - 155},
year = {1988},
abstract = {One way to communicate about the risks of drugs is through
the use of package inserts. The problems associated with
this medium of informing patients have been investigated by
several researchers who found that people require
information about drugs they are using, including extensive
risk information, and that they are willing to take this
information into account in their usage of drugs. But
empirical results also show that people easily misinterpret
the information given. A conceptual framework is proposed
that might be used for better understanding the cognitive
processes involved in such a type of risk assessment and
communication. It is based on the idea that people develop,
through experience, a mental model of how a drug works,
which effects it might produce, that contraindications have
to be considered, etc. This mental model is “run” when a
specific package insert has been read and a specific
question arises such as, for example, whether certain
symptoms can be explained as normal or whether they require
special attention and action. We argue that the mental model
approach offers a useful perspective for examining how
people understand package inserts, and consequently for
improving their content and design. The approach promises to
be equally useful for other aspects of risk analysis that
are dependent upon human judgment and decision making, e.g.,
threat diagnosis and human reliability analysis.},
cin = {INM-8},
ddc = {300},
cid = {I:(DE-Juel1)INM-8-20090406},
pnm = {899 - ohne Topic (POF3-899)},
pid = {G:(DE-HGF)POF3-899},
typ = {PUB:(DE-HGF)16},
pubmed = {pmid:3375502},
UT = {WOS:A1988N161900018},
doi = {10.1111/j.1539-6924.1988.tb01161.x},
url = {https://juser.fz-juelich.de/record/844494},
}