000189372 001__ 189372
000189372 005__ 20210129215346.0
000189372 037__ $$aFZJ-2015-02550
000189372 1001_ $$0P:(DE-HGF)0$$aReger, Hubertus$$b0$$eCorresponding Author
000189372 1112_ $$aSHARE Europe Anniversary Meeting 1992$$cDavos$$d1992-09-21 - 1992-09-23$$wSwitzerland
000189372 245__ $$aE-mail-based Problem Management
000189372 260__ $$bSHARE Europe$$c1992
000189372 29510 $$aProceedings of the SHARE Europe Anniversary Meeting 1992
000189372 300__ $$a23 p.
000189372 3367_ $$0PUB:(DE-HGF)8$$2PUB:(DE-HGF)$$aContribution to a conference proceedings$$bcontrib$$mcontrib$$s1428935179_30908
000189372 3367_ $$0PUB:(DE-HGF)7$$2PUB:(DE-HGF)$$aContribution to a book$$mcontb
000189372 3367_ $$033$$2EndNote$$aConference Paper
000189372 3367_ $$2ORCID$$aCONFERENCE_PAPER
000189372 3367_ $$2DataCite$$aOutput Types/Conference Paper
000189372 3367_ $$2DRIVER$$aconferenceObject
000189372 3367_ $$2BibTeX$$aINPROCEEDINGS
000189372 520__ $$aThis report describes the results of a pilot project on e-mail-based Problem Management between KFA's Jülich's Central Institute for Applied Mathematics and IBM's Software Service in Mainz, Germany. The objection of the pilot project was to investigate whether e-mail-based Problem Management is technical feasible over public networks and how the use of e-mail could enhance the existing support AIX on RS/6000 workstations. The project demonstrated that Problem Management via e-mail improves the quality of the service process in several areas.
000189372 536__ $$0G:(DE-HGF)POF2-899$$a899 - ohne Topic (POF2-899)$$cPOF2-899$$fPOF I$$x0
000189372 7001_ $$0P:(DE-HGF)0$$aOffermanns, Ulrike$$b1
000189372 7001_ $$0P:(DE-HGF)0$$aRadtke, Erik$$b2
000189372 909CO $$ooai:juser.fz-juelich.de:189372$$pVDB
000189372 9132_ $$0G:(DE-HGF)POF3-899$$1G:(DE-HGF)POF3-890$$2G:(DE-HGF)POF3-800$$aDE-HGF$$bForschungsbereich Materie$$lForschungsbereich Materie$$vohne Topic$$x0
000189372 9131_ $$0G:(DE-HGF)POF2-899$$1G:(DE-HGF)POF2-890$$2G:(DE-HGF)POF2-800$$3G:(DE-HGF)POF2$$4G:(DE-HGF)POF$$aDE-HGF$$bProgrammungebundene Forschung$$lohne Programm$$vohne Topic$$x0
000189372 9201_ $$0I:(DE-Juel1)VDB62$$kZAM$$lZentralinstitut für Angewandte Mathematik$$x0
000189372 9201_ $$0I:(DE-Juel1)JSC-20090406$$kJSC$$lJülich Supercomputing Center$$x1
000189372 980__ $$acontrib
000189372 980__ $$aVDB
000189372 980__ $$acontb
000189372 980__ $$aI:(DE-Juel1)VDB62
000189372 980__ $$aI:(DE-Juel1)JSC-20090406
000189372 980__ $$aUNRESTRICTED
000189372 981__ $$aI:(DE-Juel1)JSC-20090406